Frequently Asked Questions
What makes Pet Bazaar NC different than other kennels?
Pet Bazaar NC is a 24 hour care Home Environment Boarding Facility. We take social pups and pups with special needs, for example: High Anxiety, Fear prone, or epileptic pups are just a few examples of the type of dogs we typically have stay with us. We will only take pups that can be in the daycare pack during the day as we want dogs outside having fun. We believe in keeping things as close to a home environment as we can get offering outside play and cool down play in doors while listening to some mellow tunes or watching movies like Bolt and Homeward Bound.
What Dogs do you have?
Sue has an Australian Shepherd female named Saphira. She is the Momma Pack Leader and is always "working."
Jason has an Australian Shepherd puppy male named Eragon. He is a new addition and is learning from his big sister.
How do i get set up to use your facility?
All dogs need an assessment to be able to book boarding or be daycare approved. This involves your pup being here for 4-6 hours, the preferred days for this are Monday - Friday. We prefer to have this arranged ahead of time to ensure we have all the information and shots needed. Please contact the kennel ideally between 10am-4pm during our quieter times to arrange.
Once your pup has had this assessment and passed you can bring your pup for daycare without an appointment but boarding you will need to call ahead.
What information do you need to know about my dog before they arrive?
-We need to know if they have had contact with other dogs. We prefer you not to use dog parks and our facility as dog parks are not sanitized or monitored and we want to keep all the pups at Pet Bazaar healthy.
-Allergies (if any)
-Are they allowed treats?
-Has he/she ever bitten other dogs or humans?
-Food or Toy aggressive?
-We require all dogs to be spayed or neutered by 1 year of age. If your pup is over this age then we will individually assess your pup.
-Has your pup had all the required vaccines?
What do i need to bring when i drop off my pet?
We need a client agreement and shot records showing they are up to date on the following:
For dogs older than 2 they must have had been through the puppy shots and boosters then this is the minimum requirements after this.
* Bordetella -annually and not given within 2 weeks unless its a booster.
*Rabies -annually or 3 year vaccine
*Lepto - annually unless over 3 years old
For dogs younger than 2 we require the following
*Bordetella - annually and not given within 2 weeks unless its a booster.
*Rabies - annually or 3 year vaccine
*Distemper/Parvo/DHPP (puppy shots) - these can be called various different names at different vets
*We STRONGLY suggest you ask your vet about the K-9 Influenza vaccine.
We do not require the vaccine since we take in elder dogs/dogs on a lot of medication but when it comes to your pets health we believe its the smart way to go when a deadly virus has been around the country.
Tag ID is required for ALL dogs, if you bring your dog without a tag then you agree to purchase a tag from us at a cost of $3
You can bring your shots in person, email to [email protected], or just have your vet fax their records to: 910-707-1900
We need their food if boarding in a container labelled with your pups name. We do NOT like providing food for their stay as changing a dogs food will cause upset tummies and mood changes. If they run out of food a $2 per cup will apply.
We also suggest bringing something that smells like home in case they miss you. (blanket/old shirt)
We do not need food/water bowls. We have a variety gulp stoppers and food raisers for all sizes if needed.
We also do not need toys as we cannot be held responsible if another visitor dog plays with your pups toy. We follow a strict
sanitation guideline when it comes to food bowls, toys, and water fountains.
What are your hours for drop off/pick ups?
Boarding and daycare hours are 7am-7pm and we are open 6 days a week. We do prefer pups that are boarding to arrive in the morning so they have time to play and have fun before going into their overnight accommodation. Please note that we are closed from 12-1 pm everyday for a "quiet time" for pets and lunch for us humans. If you would like a tour of the facility appointments are not necessary but preferred although Pet Bazaar will take walk-in's, please avoid the busy times as we are checking dogs in and out. This is mainly between 7-10am and 4-7pm . We do have a virtual tour available, see above tab to view.
My pet needs special care, can you accommodate?
Yes, We are very comfortable giving oral medication and injections. We have also fed raw for strict dietary needs.
Can I check to see how my pet is doing?
Of course! We post daily pictures and videos on:
Facebook - Pet Bazaar NC
Instagram - pet_bazaar_nc
Whats the best way to get in touch with you?
We try to answer promptly to emails and messages thru facebook, but the fastest way is via phone call Kennel: 910-707-1005 OR Sue for emergencies: 407-867-1875. If you do leave a message on the phone over the weekend for general queries or questions please note we may not be able to return your call until Monday.
What happens if I'm visiting and my dog is boarding with you but doesn't pass the assessment required to board?
You will need to have an alternative plan for your pup as we do only take dogs that are able to be in the daycare pack during the day.
Will my pet be left unattended for any given time?
Absolutely not! A Staff member will be with the pups 24 hours a day. We are closed to the public from 12-1 pm for lunch/quiet time and we stop taking pups at 7pm. We will not come to the door or answer the kennel phone after hours.
What happens if a hurricane is forecast to hit nearby
In the event that the bridge is closed then we will need all dogs collected from our facility either by the owner or the emergency contact listed on the client agreement. Please ensure during the hurricane season June 1st to November 30th that your emergency contact is correct.
We will reopen to the public as soon as we have inspected the facility and deem it safe to reopen.
Oh no its 7pm and I haven't collected my dog, what am I going to do?
Its ok we automatically free roam your dog at 7pm (no exceptions) so don't worry we will take great care of your dog overnight and you can collect from 7am or later the next morning. This is our standard price for free roaming at $55 per night. We will feed our food to your dog which is $2 per cup. We DO NOT like feeding our food as it might upset their tummies and cause mood changes so this is something to be mindful about when you collect your dog.
Where are you located?
We are right behind Flaming Amy's Barn in Carolina Beach directly across the street from Town Hall.